Minimum necessary information
Collectors should confirm identity and order details without discussing unrelated diagnoses in shared spaces. Verbal confirmations can be brief and professional.
Secure transport and labeling
Specimens must remain labeled, sealed, and tracked from the patient site to the laboratory. Temperature controls and documented handoffs reduce the risk of compromised samples and data exposure.
Technology choices matter
Mobile scheduling tools, requisition uploads, and result notifications should use encrypted connections and role-based access. Patients should know who will contact them and through which channels.
